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Engagement Resource Bundle Details

Library Resource Bundle Tiles engagement

Engagement is the #1 challenge facing community managers.

This Resource Bundle includes assets focused on how to increase meaningful online engagement and examples of successful online engagement strategies.

 

This resource bundle is a living asset, with new content added throughout the year.

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The Engagement Resource Bundle is built for community managers who are facing online engagement issues in their internal or external community program. You'll learn how to:

  • get lurkers to engage
  • make sure new members come back
  • measure engagement
  • communicate more effectively
  • increase traffic
  • deflect support requests
  • and more!

View the exclusive resources below.

The Engagement Resource Bundle contains an evolving set of resources to help community professionals tackle common engagement issues. It includes:

  • exclusive Roundtable Reports
  • all our State of Community Management Research
  • popular models and frameworks
  • additional resources including examples of engagement playbooks, business models and book recommendations.

You don't need to reinvent the engagement wheel. We've spent the last nine years working with hundreds of global community leaders and have distilled the most proven engagement boosting tactics into one resource bundle.

Instead of wasting time searching for ideas that might help, you can start solving your engagement challenges today.

The resources in the Engagement Resource Bundle will help you hit the ground running and make a tactical impact on engagement immediately.

Two Ways to Access the Engagement Resource Bundle:

You can access the resources in the Engagement Resource Bundle by either subscribing to the stand-alone bundle or subscribing to TheCR Library. By subscribing to TheCR Library you get unlimited access the Engagement Resource Bundle and the rest of the Library content (including dozens of Reports, webinars, case studies, podcasts and other resource bundles. Choose the best option for you below:

I just want the Engagement Resource Bundle.


Subscribe to the Engagement Resource Bundle for $150/year

I want to subscribe to the entire Library. 


Subscribe to
TheCR Library
for $250/year

Want to see all the resources in the Engagement Resource Bundle? Keep Scrolling...

MODELS + FRAMEWORKS

Community Skills Framework™
Community Engagement Framework™
Community Maturity Model™

TOOLS + TEMPLATES

The Language of Engagement
Engagement Strategy Canvas
Engagement in External Communities
Three Ideas for Employee Adoption and Engagement in External Communities

REPORTS

 All About Gamification: Platforms and Tools 
When Not to Gamify – An Exploration of Gamification 
Maximizing Community Engagement: Advanced Techniques to Keep Members Hooked
The Culture of Community Engagement: An Anthropological Discussion on How to Encourage More Member Interaction
The Culture of Community Engagement: An Anthropological Discussion on How to Encourage More Member Interaction
How Gamification Can Help Grow Community Adoption & Engagement
How Gamification Can Help Grow Community Adoption & Engagement
Beyond Points & Badges: How Gamification Can Drive Business Objectives in Your Community
Using Gamification to Increase Engagement
Using Gamification to Increase Engagement
How to use gamification
Giving the Golden Ticket: Getting Creative With Gamification
Engagement Games: Gamification in Your Community
Exploring Engagement: The Dance Floor Theory
Developing B2B Communities

RESEARCH

All About Building Member Personas
The NEW Community Manager Handbook
Foundations Of Community Success
Advice on Everything From CNGR
Advice on Everything
How to prevent community manager burnout
CMGR Self-Care: Advice and Ideas from 25 Community Leaders
community manager training
Engaging to Unlock Retention, Trust, and Innovation

STATE OF COMMUNITY MANAGEMENT REPORTS

State of Community Management 2022
State of Community Management 2021
SOCM 2020
The State of Community Management 2020
online community best practices
The State of Community Management 2019
The State of Community Management 2018 Report
The State of Community Management 2016
The State of Community Management 2017
The State of Community Management 2014
The State of Community Management 2015
The State of Community Management 2013
The State of Community Management 2012
The State of Community Management 2011
The State of Community Management 2010

CASE STUDIES

Using Rewards Programs to Drive Engagement
Driving Community Participation and Engagement With Gamification

ARTICLES

Three Quick Community Wins for June
Network Highlights: May and June in The Network
ESRI, UKG, AECOM, and Gallaudet University among global organizations recognized as leaders of innovation in community management.
Communities are Behavior Change-makers
Gamification 101: Games and Changing Community Behavior
Evaluating Community and Engagement Platforms
Building Effective Content Programs for Your Online Community
Five Ways New Member Programs Impact Long-Term Engagement in Your Community
Community management articles Kelly Schott
Engagement: Automate, But Keep it Personal
The Holy Grail of Engagement and Why Communities Matter
In online communities, new member programs matter.
Best Practices for Writing to Increase Community Engagement

PODCASTS

Authentic Engagement in Online Communities
Community Gamification with April Uzarski
Elizabeth Kohler on Engaging Online Learners
Elizabeth Kohler on Engaging Online Learners
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WEBINARS

Engagement That Scales - Episode #6: Heather McGowan on the Adaptation Advantage
Engagement That Scales – Episode #6: Heather McGowan on the Adaptation Advantage
Engagement That Scales – Episode #7: Harold Jarche on the Future of Work and Learning
Engagement That Scales – Episode #7: Harold Jarche on the Future of Work and Learning
Engagement That Scales – Episode #1: Jake Mckee on Bringing IRL Events Online
Engagement That Scales – Episode #1: Jake Mckee on Bringing IRL Events Online
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Additional Resources

Sometimes you just need an example of how a sucessful program is contructed. These additional resources include examples of proven playbooks, models and recommended reading to help you get started.

  • Radian6 Monitoring & Engagement Playbook: Radian6 shares their own processes for engaging in the online world with their Social Media Monitoring and Engagement Playbook.
  • An Open Source Playbook For Building Welcoming Communities: This is an open source guide that reviews building a community that encourages people to use, contribute to, and evangelize your project with chapters: setting your project up for success, growing your community, and resolving conflicts.
  • Red Cross Social Engagement Handbook: A handbook outlining steps that Red Cross units can take to have highly engaged and successful social engagement programs.
  • Grundfos Social Business Cookbook: Grundfos created this cookbook to discuss the greater social business environment.
  • SCARF: A Brain-Based Model For Collaborating With And Influencing Others

Two Ways to Access the Engagement Resource Bundle:

You can access the resources in the Engagement Resource Bundle by either subscribing to the stand-alone bundle or subscribing to TheCR Library to access the Engagement Bundles and the rest of the Library content (including dozens of Reports, webinars, case studies, podcasts and other resource bundles. Choose the best option for you below:

I just want the Engagement Resource Bundle.


Subscribe to the Engagement Resource Bundle for $150/year

I want to subscribe to the entire Library. 


Subscribe to
TheCR Library
for $250/year
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