Engagement is the #1 challenge facing community managers.
This Resource Bundle includes assets focused on how to increase meaningful online engagement and examples of successful online engagement strategies.
This resource bundle is a living asset, with new content added throughout the year.
The Engagement Resource Bundle is built for community managers who are facing online engagement issues in their internal or external community program. You'll learn how to:
- get lurkers to engage
- make sure new members come back
- measure engagement
- communicate more effectively
- increase traffic
- deflect support requests
- and more!
The Engagement Resource Bundle contains an evolving set of resources to help community professionals tackle common engagement issues. It includes:
- exclusive Roundtable Reports
- all our State of Community Management Research
- popular models and frameworks
- additional resources including examples of engagement playbooks, business models and book recommendations.
You don't need to reinvent the engagement wheel. We've spent the last nine years working with hundreds of global community leaders and have distilled the most proven engagement boosting tactics into one resource bundle.
Instead of wasting time searching for ideas that might help, you can start solving your engagement challenges today.
The resources in the Engagement Resource Bundle will help you hit the ground running and make a tactical impact on engagement immediately.
Two Ways to Access the Engagement Resource Bundle:
You can access the resources in the Engagement Resource Bundle by either subscribing to the stand-alone bundle or subscribing to TheCR Library. By subscribing to TheCR Library you get unlimited access the Engagement Resource Bundle and the rest of the Library content (including dozens of Reports, webinars, case studies, podcasts and other resource bundles. Choose the best option for you below:
I just want the Engagement Resource Bundle.
I want to subscribe to the entire Library.
MODELS + FRAMEWORKS
REPORTS
STATE OF COMMUNITY MANAGEMENT REPORTS
ARTICLES
Additional Resources
Sometimes you just need an example of how a sucessful program is contructed. These additional resources include examples of proven playbooks, models and recommended reading to help you get started.
- Radian6 Monitoring & Engagement Playbook: Radian6 shares their own processes for engaging in the online world with their Social Media Monitoring and Engagement Playbook.
- An Open Source Playbook For Building Welcoming Communities: This is an open source guide that reviews building a community that encourages people to use, contribute to, and evangelize your project with chapters: setting your project up for success, growing your community, and resolving conflicts.
- Red Cross Social Engagement Handbook: A handbook outlining steps that Red Cross units can take to have highly engaged and successful social engagement programs.
- Grundfos Social Business Cookbook: Grundfos created this cookbook to discuss the greater social business environment.
- SCARF: A Brain-Based Model For Collaborating With And Influencing Others
Two Ways to Access the Engagement Resource Bundle:
You can access the resources in the Engagement Resource Bundle by either subscribing to the stand-alone bundle or subscribing to TheCR Library to access the Engagement Bundles and the rest of the Library content (including dozens of Reports, webinars, case studies, podcasts and other resource bundles. Choose the best option for you below:
I just want the Engagement Resource Bundle.
I want to subscribe to the entire Library.
