The State of Community Management 2014 is the fifth edition of our annual research. This year, collaborating with TheCR Network members to define objective indicators of community maturity, the research covers a wealth of data regarding emerging standards and evolving community management practices. By defining these objective measures we can now compare maturity across community size, objective and age - helping us learn more about community practices.
The 2014 SOCM research assessed the maturity of online business communities based on the competencies in . . .
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