The COVID-19 crisis has impacted almost everything, including community programs. When we set out to collect data on the impact of COVID-19 on community programs we were not sure what we would find. While there was an obvious role for online communities to play in a situation where digital engagement became the default, we also knew that organizations were looking for places to cut back.
What we found was interesting – a near equal balance of programs accelerating and stalling.
12% of programs have significantly accelerated plans while 9% have significantly stalled plans. The . . .
Full access to this content is only available to subscribers. Click to subscribe.
