https://communityroundtable.com/tools/evaluating-community-and-engagement-platforms/
Are you evaluating and assessing community or engagement platforms? You are in great company – a lot of people are. This is being driven by shifts in the vendor space, the growing importance of these technologies to organizations, and the maturity of current programs.
At The Community Roundtable, we think about and break down these platforms in the following way:
Each of these layers – the engagement layer, the management layer, and the administrative layer – are important for a mature engagement platform. This structure reveals why community strategy . . .
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