Getting the New Member Experience Right, a case study shared by member Camilo Lemos, Community Manager at Autodesk. Camilo outlines how the Autodesk community team took on redesigning its entire Customer Support Community, a peer-to-peer platform built over 30 years ago to support their software technology/web applications customers. Definitely, a must-read for anyone facing the redesign of an existing community or looking to improve a support community that is already up and running.
Full access to this content is only available to subscribers. Click to subscribe.
