Community managers are burnt out. And they’ve been that way since before the COVID-19 pandemic began — in the 2019 State of Community Management (SOCM) about 50% of respondents reported they were highly burnt out, in need of community help, or frustrated overall.
Some of the reasons cited as contributing factors may sound familiar:
- Lack of resources
- Community platform difficulties
- Not enough time in the day to think both strategically and operationally . . .
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