Managing Risk for Online Communities
The top three legal issues for which community managers should monitor are the following: • Defamation. • Intellectual property infringement. • Anti-trust violations.
To ensure that the organization is practicing due diligence, ensure that these three key factors are in place with respect to the company’s Terms of Use policy: • The Terms of Use policy is readily available. • The Terms of Use are followed. • There is sufficient training on the Terms . . .
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