The Community Maturity Model’s™ Content & Programs competency concerns the twin foundational pillars of any thriving community program: content and programs. These are the essential components that attract and retain members. High-quality content is critical to create interest and engagement among members. Programs facilitate connections and foster deeper relationships between members. Together, they are the driving force that keeps a community active and successful.
Experienced community managers know that creating and curating compelling . . .
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