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Brian Oblinger on Creating Powerful Customer Experiences

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Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more. 

Episode #67 features Brian Oblinger.

In this episode of the podcast, Brian shares his perspective on why customer experience is a powerful brand differentiator, how community programs can impact the end-to-end experience for customers, members, and . . .

 

Full access to this content is only available to subscribers. Click to subscribe.

 

Community Management, Metrics & Measurement, Strategy
External/Customer

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