As a community manager, there may be days when you find yourself channeling a firefighter more than anything else. Issue after issue (ranging from things as simple as missing an update to as complex as a feature no longer working) rolls in from your members, and you can barely keep up before the next one hits your inbox.
Rather than screaming and fleeing the industry entirely, this is the perfect opportunity to create positive feedback loops to help resolve the issues your community is running into.
What are feedback loops?
Simply put, a
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