From Ideation to Launch: Creating a Customer Community

By

SPEAKERS: Ryan McClelland (Morningstar Inc.) and Kelly Schott (TheCR)

HIGHLIGHTS 

  1. Interested in the goals and outcomes of Ryan’s community launch? 5 goals were shared, along with the corresponding outcome.
  2. Want to know Ryan’s key lesson learned from this experience? It was a mistake that was easy to make, but can be easily corrected moving forward
  3. Curious . . .

     

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