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Relationship Inflation and the Role of Communities

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By Rachel Happe, Co-Founder and Principal, The Community Roundtable

Umair Haque wrote a very thought provoking post The Social Media Bubble for the Harvard Business Review where he talked about social media’s inflationary effect on relationships and with it the devolution of the value we can expect from them. He argues that while we may have a lot more relationships, they are very superficial. Far from creating a new democratic groundswell, the new channels are just creating new . . .

 

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Community Management, Culture, Leadership, Strategy
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