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Should I Train My Community Members?

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When thinking about engagement many community managers dismiss the idea of formal training program for their members. For some it’s just too much work – if you have thousands of members already set in their ways, where do you even start?

Here are a few things to consider when thinking about training your community members:

Old Dogs, New Tricks

Training people who have never been trained is a common challenge. This is trickier than training a newcomer because of old, and often incorrect habits that are hard to break.  If you are faced with . . .

 

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Community Management, Content & Programming, Strategy
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