Our annual research reports trends, best practices, and benchmarks across the online community management industry.
The report is a critical information source for global community builders, change management professionals, and digital workplace leaders, who use it to support their business cases and inform their annual strategic planning.
The 14th annual report explores the changing landscape for online community managers, including the long-term effects of the pandemic, tightening budgets, and an increased importance on remote work and collaboration.
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