We’ve seen a lot of progress in online communities since 2009 and are encouraged to see community teams remain upbeat as they continually rise to new challenges. Whether it’s a platform migration or the mandate to “do more with less” in a troubling economic climate, community managers are dedicated to serving their constituents and their organizations.
We’ve distilled this year’s research down to five key findings:
- Community Budgets Stabilize After a Period of Growth
- Platform Migrations Slow as Organizations Prioritize Stability
- Continued Focus on . . .
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