It’s now been almost two years since ChatGPT launched in November 2022, capturing people’s imaginations — and injecting enormous energy into the community I manage: Microsoft’s internal Artificial Intelligence & Machine Learning Community, which has nearly tripled in size in those two years.
This two-year mark is a good time to reflect on how I use AI in my work as a community manager. Even though I manage a highly technical community, I have a background in learning and development and am not a data scientist or a software engineer. I rarely find myself . . .
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