Building Out a Community Governance Model for a Customer Community

By

Speakers: Claire Flanagan (Cloudera) & Kelly Schott (TheCR)

HIGHLIGHTS 

  1. Planning to create a business strategy? Data is essential. Claire’s multi-faceted approach used 4 steps to gather strong data. 
  2. Looking for an FTE formula? Claire explained in detail the formula they use to calculate FTE to answer questions in the community.
  3. Interested in which problems . . .

     

    Full access to this content is only available to subscribers. Click to subscribe.